Update - While the situation has improved, we are still seeing some rare intermittent load spikes. We continue to monitor the situation while working on further mitigations.
Feb 14, 2026 - 19:48 UTC
Feb 14, 2026 - 19:48 UTC
Monitoring - A mitigation has been deployed at around 2026-02-12 8:50 UTC and we are monitoring the situation.
Feb 12, 2026 - 09:29 UTC
Feb 12, 2026 - 09:29 UTC
Identified - The issue has been identified and a mitigation is currently implemented and tested. We plan to provide a hotfix during this week, while we continue to monitor the situation.
Feb 10, 2026 - 11:00 UTC
Feb 10, 2026 - 11:00 UTC
Investigating - Vuforia Vantage (Mobile) as well as 2D procedures in Vantage Web are unaffected. It appears to be an intermittent issue, and a potential root cause is currently under investigation. We are monitoring the situation and are preparing a workaround.
Feb 09, 2026 - 17:28 UTC
Feb 09, 2026 - 17:28 UTC
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See the status of ptc's SaaS platform.
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