Long loading times for Procedures in Vuforia Editor and 3D Procedures in Vantage Web

Incident Report for Atlas Status Page

Update

While the situation has improved, we are still seeing some rare intermittent load spikes. We continue to monitor the situation while working on further mitigations.

Posted Feb 14, 2026 - 19:48 UTC

Monitoring

A mitigation has been deployed at around 2026-02-12 8:50 UTC and we are monitoring the situation.

Posted Feb 12, 2026 - 09:29 UTC

Identified

The issue has been identified and a mitigation is currently implemented and tested. We plan to provide a hotfix during this week, while we continue to monitor the situation.

Posted Feb 10, 2026 - 11:00 UTC

Investigating

Vuforia Vantage (Mobile) as well as 2D procedures in Vantage Web are unaffected. It appears to be an intermittent issue, and a potential root cause is currently under investigation. We are monitoring the situation and are preparing a workaround.

Posted Feb 09, 2026 - 17:28 UTC

This incident affects: Vuforia Expert Capture.