Update - While the situation has improved, we are still seeing some rare intermittent load spikes. We continue to monitor the situation while working on further mitigations.
Feb 14, 2026 - 19:48 UTC
Feb 14, 2026 - 19:48 UTC
Monitoring - A mitigation has been deployed at around 2026-02-12 8:50 UTC and we are monitoring the situation.
Feb 12, 2026 - 09:29 UTC
Feb 12, 2026 - 09:29 UTC
Identified - The issue has been identified and a mitigation is currently implemented and tested. We plan to provide a hotfix during this week, while we continue to monitor the situation.
Feb 10, 2026 - 11:00 UTC
Feb 10, 2026 - 11:00 UTC
Investigating - Vuforia Vantage (Mobile) as well as 2D procedures in Vantage Web are unaffected. It appears to be an intermittent issue, and a potential root cause is currently under investigation. We are monitoring the situation and are preparing a workaround.
Feb 09, 2026 - 17:28 UTC
Feb 09, 2026 - 17:28 UTC
About This Site
See the status of ptc's SaaS platform.
PTC Solutions Portal
Operational
PTC Admin Center
Operational
Kepware+
Operational
Creo+
Operational
Shared Services
Operational
Visualization Content Services
Operational
PTC Account Services
Operational
Collaboration Service
Operational
Vuforia Expert Capture
Degraded Performance
Solution Manager
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Planned PTC Platform Scheduled Maintenance Feb 25, 2026 15:00-15:30 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Feb 19, 2026 - 13:23 UTC
Feb 19, 2026 - 13:23 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Feb 19, 2026 - 13:18 UTC
Feb 19, 2026 - 13:18 UTC
Scheduled -
We will be undergoing scheduled maintenance between 9:00–9:30 AM CT. While no interruption is expected, a brief service disruption lasting a few seconds may occur.
Feb 19, 2026 - 13:16 UTC
Feb 19, 2026 - 13:16 UTC